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Customer Service
18560273995
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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The Mazda MX-5 utilizes a coolant expansion tank to manage excess coolant in the engine. This tank plays a vital role because it allows fluid to expand and contract without causing damage to the cooling system. If the coolant overheats and expands, it flows into the expansion tank instead of leaking out, protecting the engine. Regular checks are essential because a faulty tank can lead to overheating issues, jeopardizing engine performance.
The power steering tank in the Mazda MX-5 provides hydraulic fluid to the power steering system. This is crucial because it ensures smooth steering and vehicle control. Without adequate fluid, drivers may experience stiff steering, making it hard to maneuver. Therefore, maintaining proper fluid levels in this tank is essential. Neglecting this can lead to increased wear on components, resulting in costly repairs.
To ensure the longevity of both the coolant expansion tank and power steering tank, regular maintenance is necessary. Inspect these tanks for any cracks or leaks, particularly after long drives. It's important to check fluid levels routinely, as low levels can indicate a leak or potential failure. So, addressing any issues quickly can save drivers from more severe problems down the line, promoting a smoother and safer driving experience.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at racmoto@outlook.com. If your return is accepted, we’ll send you a return address, as well as instructions where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at racmoto@outlook.com.
All returns to an RACMOTO store are subject to the Store Return Policy, and not all products are eligible for returns. For instance, all sales of customized items are final, and not eligible for returns.
RACMOTO recommends that you return the product to the RACMOTO Fulfillment Center using a carrier that provides package tracking services to ensure your product gets back to RACMOTO safely and quickly. If product is return-eligible, your credit card will be credited for the full price of the product, but your shipping charges will not be reimbursed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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